Shipping

Shipping and Returns Policy

 

An email confirmation outlining your redemption and shipping information will be sent upon checkout. 

Redeemed rewards are not refundable, exchangeable, replaceable, redeemable or transferable for cash, credit, or other rewards, or points under any circumstances.  Only VWR Collection products may be exchanged if they are defected. You are responsible to pay any taxes and shipping and handling charges associated with the reward, unless stated otherwise. 

For more information, contact canada_loyalty@vwr.com.